1.1 Interpretation
Words with initial capital letters have meanings defined below. The following definitions apply whether they appear in singular or plural.

1.2 Definitions

• Account means a unique account created for you to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

• Company (“the Company,” “we,” “us,” “our”) refers to Switch Removals.

• Cookies are small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history on that website among other uses.

• Country refers to New South Wales, Australia.

• Device means any device that can access the Service, such as a computer, mobile phone, or tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes data on behalf of the Company, including third parties engaged to facilitate the Service, provide the Service, perform Service-related tasks, or assist in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, for example the duration of a page visit.

• The website refers to Switch Removals, accessible at https://switchremovals.com.au.


You means the individual accessing or using the Service, or the company or other legal entity on whose behalf the individual is accessing or using the Service, as applicable.

2.1 Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data


Usage Data
Usage Data is collected automatically when using the Service and may include:

• Your Device’s IP address
• Browser type and version
• The pages you visit and the time and date of your visit
• Time spent on pages
• Unique device identifiers and other diagnostic data


When you access the Service via a mobile device, we may collect additional information including the type of mobile device, device unique ID, IP address, operating system, mobile browser type, unique device identifiers, and other diagnostic data.

We may also collect information your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

We use Cookies and similar tracking technologies such as beacons, tags, and scripts to track activity on our Service and store certain information. The technologies we use may include:


• Cookies or Browser Cookies. A cookie is a small file placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. If you do not accept Cookies, some parts of the Service may not function properly.

• Web Beacons. Certain sections of our Service and emails may contain small electronic files known as web beacons that, for example, allow us to count users who have visited certain pages or opened an email and for related statistics.


Cookies can be persistent or session. Persistent Cookies remain on your Device when you go offline. Session Cookies are deleted when you close your browser.
We use both types of Cookies for the purposes below:


• Necessary / Essential Cookies

• • Type: Session
  • Administered by: Us
  • Purpose: Enable core functionality, authenticate users, and prevent fraudulent use of accounts.

• Cookies Policy / Notice Acceptance Cookies

• • Type: Persistent
  • Administered by: Us
  • Purpose: Identify if users have accepted the use of Cookies.

• Functionality Cookies

• • Type: Persistent
Administered by: Us
  • Purpose: Remember your choices such as login details or language preferences to provide a more personalized experience.


For more information about the Cookies we use and your choices, please see our Cookies Policy or the Cookies section of this Privacy Policy.

The Company may use Personal Data for the following purposes:


• To provide and maintain our Service, including monitoring usage.

• To manage your Account, including access to Service functionalities available to registered users.

• For the performance of a contract, including development, compliance, and undertaking of purchase or service agreements.

• To contact you by email, phone, SMS, or other electronic communications regarding updates or information related to functionalities, products, or services, including security updates.

• To provide news, offers, and information about goods, services, and events similar to those you have purchased or inquired about, unless you opt out.

• To manage your requests and respond to inquiries.

• For business transfers, including evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets where Personal Data may be part of the transferred assets.

• For other purposes, such as data analysis, identifying usage trends, measuring campaign effectiveness, and improving our Service, products, services, marketing, and user experience.


We may share your personal information in the following situations:


• With Service Providers to monitor and analyze the use of the Service or to contact you.

• For business transfers in connection with, or during negotiations of, any merger, sale of assets, financing, or acquisition of all or part of our business.

• With Affiliates, requiring them to honor this Privacy Policy.

• With business partners to offer certain products, services, or promotions.

• With other users when you share information in public areas of the Service.

• With your consent for any other purpose.

The Company will retain Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Personal Data to the extent necessary to comply with legal obligations, resolve disputes, and enforce agreements and policies.

We retain Usage Data for internal analysis, usually for a shorter period, unless needed to strengthen security, improve functionality, or where we are legally required to retain it longer.

Your information may be processed at our operating offices and other locations where the parties involved in processing are located. This means your information may be transferred to and maintained on computers outside your state, province, country, or other jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy followed by your submission of information represents your agreement to such transfer.

The Company will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy, and that no transfer of Personal Data will take place to an organization or country without adequate controls in place.

You have the right to delete or request assistance in deleting Personal Data we have collected about you.

Where available, the Service may allow you to delete certain information within the Service. You may also update, amend, or delete your information at any time by signing into your Account and visiting account settings, or by contacting us to request access, correction, or deletion.

We may need to retain certain information where we have a legal obligation or lawful basis to do so.

8.1 Business Transactions
If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

8.2 Law Enforcement
Under certain circumstances, the Company may be required to disclose Personal Data if required to do so by law or in response to valid requests by public authorities.

8.3 Other Legal Requirements
The Company may disclose Personal Data in good faith where necessary to:

• Comply with a legal obligation
• Protect and defend Company rights or property
• Prevent or investigate possible wrongdoing connected with the Service
• Protect the personal safety of users or the public
• Protect against legal liability

The security of your Personal Data is important to us. No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect Personal Data, we cannot guarantee absolute security.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. If we learn that we collected Personal Data from anyone under 13 without verified parental consent, we will remove that information from our servers.

If we rely on consent as a legal basis and your country requires consent from a parent, we may require your parent’s consent before collecting and using that information.

Our Service may contain links to websites not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third party sites or services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and we will update the “Last updated” date above. We may also notify you by email and/or a prominent notice on our Service prior to changes taking effect.

You should review this Privacy Policy periodically. Changes are effective when posted on this page.